1. Introduction -- 2. The impact of globalization -- 3. Adoption trends and analysis by region -- 4. Subscriber needs and expectations -- 5. The wireless value chain -- 6. Global wireless technologies: systems and architectures -- 7. Global wireless technologies: network, access, and software -- 8. Business models and strategies -- 9. Business issues and challenges -- 10. Technology issues and challenges -- 11. Case studies -- 12. Perspectives -- 13. Future of wireless technologies, applications and services -- 14. Conclusions and recommendations.