Pt. I. IT in the Organization -- 1. Information Technology in the Digital Economy -- 2. Information Technologies: Concepts and Management -- 3. Strategic Information Systems for Competitive Advantage -- Pt. II. The Web Revolution -- 4. Network Computing: Discovery, Communication, and Collaboration -- 5. Electronic Commerce -- 6. Supply Chain Management and ERP -- Pt. III. Organizational Applications -- 7. Transaction Processing, Innovative Functional Systems, CRM, and Integration -- 8. IT Planning and BPR -- 9. Knowledge Management -- Pt. IV. Managerial and Decision Support Systems -- 10. Supporting Management and Decision Making -- 11. Data Management: Warehousing, Analyzing, Mining, and Visualization -- 12. Intelligent Support Systems -- Pt. V. Implementing and Managing IT -- 13. Information Technology Economics -- 14. Building Information Systems -- 15. Managing Information Resources and Security -- 16. Impacts of IT on Organizations, Individuals, and Society.