Preface for the Collaborative Work Systems Series -- Introduction: Getting the Most From this Resource -- Pt. I. Design -- Ch. 1. Mapping Out the Creative Process and Work Design Approach -- Ch. 2. Choosing An Appropriate Leadership Structure -- Pt. II. Climate -- Ch. 3. Building Task and Interpersonal Connection -- Ch. 4. Developing Appropriate Team Member and Management Conditions and Competencies -- Pt. III. Resources -- Ch. 5. Selecting Appropriate Communication Tools to Support the Team's Creative Process -- Ch. 6. Pulling Together a Creativity Toolbox: Creativity Techniques and Software Tools -- Pt. IV. Norms and Protocols -- Ch. 7. Establishing Appropriate Norms and Protocols -- Pt. V. Continual Assessment and Learning -- Ch. 8. Lessons Learned and Final Assessment.