19. The skills and qualities of the effective counsellor -- 20. Training and supervision in counselling -- 21. Beyond an introduction: continuing the conversation.

1. An introduction to counselling -- 2. The cultural and historical origins of counselling -- 3. Counselling theories: diversity and convergence -- 4. Themes and issues in the psychodynamic approach to counselling -- 5. From behaviourism to constructivism: the cognitvie-behavioural approach to counselling -- 6. Theory and practice of the person-centred approach -- 7. Working with systems -- 8. Feminist approaches: the radicalization of counselling -- 9. Narrative approaches to counselling: working with stories -- 10. Multiculturalism as an approach to counselling -- 11. Philosophical counselling -- 12. The counselling relationship -- 13. The process of counselling -- 14. The politics of counselling empowerment, control and difference -- 15. Morals, values and ethics in counselling practice -- 16. The organizational context of counselling -- 17. Alternative modes of delivery -- 18. The role of research in counselling and therapy.