Look at the Web as you've never seen it before, through the eyes of the average user. Users experience the usability of a site before they have committed to using it and before they have spent any money on potential purchases. The Web is the ultimate environment for empowerment. He or she who clicks the mouse decides everything. In this landmark design reference, the world's acknowledged authority on Web usability, Jakob Nielsen, shares with you the full weight of his wisdom and experience. From content and page design to designing for ease of navigation and users with disabilities, Jakob Nielsen delivers complete direction on how to connect with any Web user, in any situation.