"The Handbook of Victim Offender Mediation is the first resource to provide a conceptual and research-based framework and a practical process for mediating a wide variety of criminal conflicts between victims of crime and their offenders. Written by Mark Umbreit, an international pioneer in the field, this comprehensive handbook is based on the empirically grounded principles of restorative justice through victim offender mediation. Step by step, it clearly defines how the process works, shows how to identify appropriate victim and offender participants, and reveals what it takes to prepare both sides for the upcoming meeting, which is facilitated through a humanistic, dialogue-driven form of mediation." "The Handbook of Victim Offender Mediation also shows how to establish a safe place for dialogue and outlines the most efficient methods for conducting an effective, sensitive, and often emotion-laden victim offender mediation. In addition, the author provides practical information for developing ongoing programs and instructions for training mediators, establishing case referral criteria, executing case management procedures, and developing strategies for obtaining referrals from courts and probation officers."--BOOK JACKET.