Introduction : why a book about learning-through-serving? -- What is service-learning? -- Building and maintaining community partnerships -- Becoming community : moving from I to we -- Groups are fun, groups are not fun : teamwork for the common good -- Creating cultural connections : navigating difference, investigating power, unpacking privilege -- Reflection in action : the learning-doing relationship -- Failure with the best of intentions : when things go wrong -- Expanding horizons : new views of course concepts -- Beyond a grade : are we making a difference? : the benefits and challenges of evaluating learning-through-serving -- Looking back, looking forward : where do you go from here?.