The consumer-- or else! : consumer-centric business paradigms
by
 
Schuster, Camille Passler, 1950-

Title
: 
The consumer-- or else! : consumer-centric business paradigms

Author
: 
Schuster, Camille Passler, 1950-

ISBN
: 
9780789015686
 
9780789015693

Personal Author
: 
Schuster, Camille Passler, 1950-

Publication Information
: 
New York : International Business Press, 2004.

Physical Description
: 
xix, 169 p. ; 22 cm.

Contents
: 
Foreword / David Jenkins -- Sect. I. Rationale -- Ch. 1. What's Going On? -- Ch. 2. Changing Consumers -- Ch. 3. Global Environment -- Sect. II. Elements of the Consumer-Centric Business Paradigm -- Ch. 4. Suppliers (Suppliers, Producers, Manufacturers) -- Ch. 5. Distributors (Retailers, Wholesalers, Distributors) -- Ch. 6. Intermediaries (Brokers, Agents) -- Sect. III. Collaborative Business Processes -- Ch. 7. Technology -- Ch. 8. Internal Business Processes -- Ch. 9. Collaboration -- Sect. IV. Real World Applications -- Ch. 10. Success Stories -- Ch. 11. Frequently Asked Questions.

Subject Term
: 
Consumption (Economics)
 
Customer relations.

Added Author
: 
Dufek, Donald F.

Electronic Access
: 
Table of contents http://www.loc.gov/catdir/toc/ecip044/2003012040.html


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168015751783658.812 S395C 20041