"The book contains a wealth of advice on selecting an appropriate survey, managing the survey process, and interpreting survey results. Learn how other organizations' employees answer questions that employers most frequently ask, based on the authors' Employee Feedback Database. Also, the book provides guidelines for maintaining confidentiality and anonymity and shows how to present results to all levels of your organization." "Employee Opinion Questionnaires contains twenty surveys that can be used time and time again. Electronic versions of each survey are reproduced on the included CD-ROM, enabling you to conveniently print them straight from your desktop and even customize the surveys to suit your own individual or organizational needs."--BOOK JACKET.