Continuous quality improvement in higher education
by
Dew, John R.
Title
:
Continuous quality improvement in higher education
Author
:
Dew, John R.
ISBN
:
9780275983895
Personal Author
:
Dew, John R.
Publication Information
:
Westport, Conn. : American Council on Education/Praeger, c2004.
Physical Description
:
xi, 194 p. : ill. ; 25 cm.
Series
:
ACE/Praeger series on higher education
American Council on Education/Praeger series on higher education.
Contents
:
Ch. 1. The development of continuous improvement in higher education -- Ch. 2. Embarking on continuous improvements in the academic community -- Ch. 3. Educating the campus about continuous improvement -- Ch. 4. Conducting self-assessments -- Ch. 5. Strategic planning : engaging faculty and staff -- Ch. 6. Benchmarking in the academic environment -- Ch. 7. Leadership, consensus, and teamwork in the higher education community -- Ch. 8. Facilitating campus teams -- Ch. 9. Measurement and feedback -- Ch. 10. Engaging faculty and students in improving the teaching and learning processes -- App. 360 feedback process : contributors workbook.
Abstract
:
"This book offers a historical perspective on pioneering institutions in Continuous Improvement. It also offers insights on how to obtain stakeholder feedback through surveys and focus groups. Dew and Nearing address the issue of strategic planing from a CI perspective and include concepts to improve academic programs. They also bring structure to the chaotic issue of measurement and feedback in the higher education setting."--BOOK JACKET.
Subject Term
:
Universities and colleges -- United States -- Administration.
Total quality management in higher education -- United States.
Added Author
:
Nearing, Molly McGowan.
| Library | Material Type | Item Barcode | Shelf Number | Copy |
|---|
| IIEMSA | General Books | 33168015754464 | 378.107 D515C 2004 | 1 |