Foreword / James Paul Gee -- 1. Introduction: Participants in the Study and Theoretical Orientations -- 2. Methodology -- 3. Personal and Institutional Histories -- 4. Family Literacy as Apprenticeship -- 5. "I'm Her Mother, Not Them" -- 6. Into the Meeting Room -- 7. Through the Eyes of the Institution -- 8. The Paradox of Literacy -- App. A. A Brief History of Education in Albany -- App. B. Data Collection Timetable -- App. C. Fieldnote Chart -- App. D. Document Summary Form -- App. E. Chart of Critical Discourse Analysis Definitions and Codes -- App. F. Snapshots of Vicky's Remedial Reading Lesson -- App. G. Committee on Special Education Meeting Transcript -- App. H. Role of the Researcher.