1. Introduction and context : global challenges and the need for collective action -- 2. Overview of the case study programs -- 3. Program relevance to global challenges, bank priorities, and country priorities -- 4. Striving for results : assessing the outcomes and impacts of global programs -- 5. Governance, management, partnerships, and participation -- 6. Global programs need global strategy -- 7. World Bank performance in global programs -- 8. Findings and recommendations -- Annex A. Previous OED recommendations in relation to global programs -- Annex B. Progress in implementing the phase 1 recommendations relating to strategic and programmatic management -- Annex C. Evaluation framework for phase 2 report and 26 case studies -- Annex D. Suggested appraisal template for global programs -- Annex E. OED's summary of the known outcomes and impacts of case study global programs -- Annex F. Source material -- Annex G. People consulted -- Annex H. Case study summary information.

Annex I. Management response -- Annex J. Chairman's summary : committee on development effectiveness (CODE).