Managing the professional services firm -- Professional services firm benchmarking -- Partnership structures, compensation and decision making -- Sales management/tracking -- Marketing and business development with new and existing clients -- Service line -- Proposals/bids, qualifications/reference management -- Strategic partnering -- Organization structure -- Career tracks, training and professional development for professionals -- Recruiting, new employee on boarding and current employee retention -- Service delivery -- Resource/bench management -- Risk management and quality assurance -- Finance, accounting & HR -- Vendor management, purchasing.