1. Introduction -- 2. Engaging tensions of knowledge management control -- 3. Engaging with missing knowledge management capabilities -- 4. Engaging the knowledge chiefs -- 5. Engaging with distributed knowledge management -- 6. Engaging knowledge management in strategic alliances -- 7. Engaging with customer knowledge management -- 8. Engaging to construct knowledge markets -- 9. Engaging to calibrate knowledge management systems -- 10. The future of engaged knowledge management -- App. Two commentaries on knowledge security issues.