Pt. 1. Environment -- Ch. 1. Human Resources in a Globally Competitive Business Environment -- Ch. 2. The Financial Impact of Human Resource Management Activities -- Ch. 3. The Legal Context of Employment Decisions -- Ch. 4. Diversity at Work -- Pt. 2. Employment -- Ch. 5. Analyzing Work and Planning for People -- Ch. 6. Recruiting -- Ch. 7. Staffing -- Pt. 3. Development -- Ch. 8. Workplace Training -- Ch. 9. Performance Management -- Ch. 10. Managing Careers -- Pt. 4. Compensation -- Ch. 11. Pay and Incentive Systems -- Ch. 12. Indirect Compensation: Employee Benefit Plans -- Pt. 5. Labor-Management Accommodation -- Ch. 13. Union Representation and Collective Bargaining -- Ch. 14. Procedural Justice and Ethics in Employee Relations -- Pt. 6. Safety, Health, and International Implications -- Ch. 15. Safety, Health, and Employee Assistance Programs -- Ch. 16. International Dimensions of Human Resource Management.