Mastering the complex sale : how to compete and win when the stakes are high!
by
 
Thull, Jeff, 1949-

Title
Mastering the complex sale : how to compete and win when the stakes are high!

Author
Thull, Jeff, 1949-

ISBN
9780471431510

Personal Author
Thull, Jeff, 1949-

Publication Information
Hoboken, N.J. : J. Wiley & Sons, 2003.

Physical Description
p. cm.

Contents
1. The World in Which We Sell: Converging Forces of Rapid Commoditization and Increasing Complexity -- 2. Trapped in the Conventional Sales Paradigm: It's Not about Selling - It's about Managing Quality Decisions -- 3. A Proven Approach to Complex Sales: You're Either Part of Your System or Somebody Else's -- 4. Discover the Prime Customer: Optimum Engagement Strategies -- 5. Diagnose the Complex Problem: The Optimal Source of Differentiation -- 6. Designing the Complex Solution: Prevent Unpaid Consulting -- 7. Delivering on the Prime Promise: Keeping Close to the Customer and Ahead of the Competition -- 8. Prime Performance Leadership: Leading Professionals in the Complex Sale -- 9. Prime Corporate Strategies: Translating Market Strategy into Sales Results -- 10. A Complex Sales Future: You Can Watch It Happen to You or You Can Make It Happen for You.

Abstract
"In Mastering the Complex Sale, Thull presents the Prime Process, a new business paradigm that gives you a solid system, as well as unique skills and the mental discipline needed to execute it. The Prime Process is a diagnostic, customer-centered approach that clearly sets you apart from your competition and positions you with respect and credibility as a valued and trusted advisor." "It's a smarter way to sell and it raises the bar for all sales methodologies. In fact, it's not just about selling - it's about making quality business decisions. This book will show you how to position yourself as a source of competitive advantage to your customers. It creates trust rather than suspicion, cooperation rather than confrontation, and the most formidable barrier of all to your competition - customer loyalty."--BOOK JACKET.

Subject Term
Selling -- Handbooks, manuals, etc.
 
Relationship marketing -- Handbooks, manuals, etc.

Electronic Access
Table of contents http://www.loc.gov/catdir/toc/wiley031/2002153141.html
 
Publisher description http://www.loc.gov/catdir/description/wiley039/2002153141.html
 
Contributor biographical information http://www.loc.gov/catdir/bios/wiley045/2002153141.html


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168015770049658.85 T534M 20031