Why training is not enough -- What is human performance enhancement (HPE)? -- Transforming a training department into a human performance enhancement (HPE) department -- Analyzing what is happening -- Envisioning what should be happening -- Clarifying present and future performance gaps -- Determining the importance of performance gaps -- Identifying the underlying causes of performance gaps -- Selecting human performance enhancement (HPE) strategies -- Implementing human performance enhancement (HPE) strategies to address organizational environment problems or opportunities -- Implementing human performance enhancement (HPE) strategies to address work environment problems or opportunities -- Implementing human performance enhancement (HPE) strategies to address work problems or opportunities -- Implementing human performance enhancement (HPE) strategies to address worker problems or opportunities -- Evaluating human performance enhancement (HPE) strategies -- What Is the Future of HPE?