"Enterprise-Wide Change takes you through the "Rollercoaster of Change," showing you how to deal with resistance, regard skeptics as your best friends, and build a buy-in and stay-in strategy among your employees. The authors use the science of "Systems Thinking" - a comprehensive, yet simple and integrated way to analyze and build synergy from all key organizational elements needed for enterprise-wide and transformational change. This seminal book integrates what is needed to effectively transform any organization including: scanning of the environment and marketplace, clarifying the vision and core values, targeting market-place value-added positioning, building key outcome success measures and goals, identifying critical business and human issues and opportunities, and developing the shared core strategies and action plans."--BOOK JACKET.