Business process modeling, simulation, and design
by
Laguna, Manuel.
Title
:
Business process modeling, simulation, and design
Author
:
Laguna, Manuel.
ISBN
:
9780130915191
9780131099791
Personal Author
:
Laguna, Manuel.
Publication Information
:
Upper Saddle River, NJ : Pearson/Prentice Hall, c2005.
Physical Description
:
xiii, 429 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)
Contents
:
Ch. 1. Introduction to business process design -- Ch. 2. Process management and process-oriented improvement programs -- Ch. 3. A simulation-based framework for business processes design projects -- Ch. 4. Basic tools for process design -- Ch. 5. Managing process flows -- Ch. 6. Introduction to queuing and simulation -- Ch. 7. Introduction to extend -- Ch. 8. Modeling and simulating business processes -- Ch. 9. Input and output data analysis -- Ch. 10. Optimizing business process performance -- Ch. 11. Process benchmarking with data envelopment analysis.
Subject Term
:
Industrial management -- Mathematical models -- Textbooks.
Business planning -- Textbooks.
Reengineering (Management) -- Textbooks.
Added Author
:
Marklund, Johan.
| Library | Material Type | Item Barcode | Shelf Number | Copy |
|---|
| IIEMSA | Audio-visual Material | 33168020369373 | 658.40352 L182B 2005 | 1 |