Risk issues and crisis management : a casebook of best practice
by
 
Regester, Michael.

Title
: 
Risk issues and crisis management : a casebook of best practice

Author
: 
Regester, Michael.

ISBN
: 
9780749443825

Personal Author
: 
Regester, Michael.

Edition
: 
3rd ed.

Publication Information
: 
Sterling, VA : Kogan Page Limited, 2005.

Physical Description
: 
xvii, 236 p. ; 24 cm.

Series
: 
PR in practice series

Series Title
: 
PR in practice series

Contents
: 
1. Outside-in thinking -- 2. Issues management defined -- 3. Planning an issues management programme - an issues management model -- 4. CSR : the new moral code for doing business -- 5. An issue ignored is a crisis ensured -- 6. Implementing an issues management programme -- 7. So it hits the fan - now what? -- 8. Perception is the reality -- 9. The media in crisis situations -- 10. The legal perspective -- 11. Planning for the unexpected -- 12. Crisis communications management.

Abstract
: 
"Written in a practical, lucid and easy-to-follow style, Risk Issues and Crisis Management shows how issues and crises can be handled successfully and effectively with minimum damage and disruption."--BOOK JACKET.

Subject Term
: 
Issues management.
 
Social responsibility of business.
 
Crisis management.

Added Author
: 
Larkin, Judy.

Electronic Access
: 
Table of contents http://www.loc.gov/catdir/toc/ecip056/2005000815.html


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168020371247658.4056 R333R 20051