Ch. 1. Understanding the supply chain -- Ch. 2. Supply chain performance : achieving strategic fit and scope -- Ch. 3. Supply chain drivers and metrics -- Ch. 4. Designing distribution networks and applications to e-business -- Ch. 5. Network design in the supply chain -- Ch. 6. Network design in an uncertain environment -- Ch. 7. Demand forecasting in a supply chain -- Ch. 8. Aggregate planning in a supply chain -- Ch. 9. Planning supply and demand in a supply chain : managing predictable variability -- Ch. 10. Managing economies of scale in a supply chain : cycle inventory -- Ch. 11. Managing uncertainty in a supply chain : safety inventory -- Ch. 12. Determining the optimal level of product availability -- Ch. 13. Transportation in a supply chain -- Ch. 14. Sourcing decisions in a supply chain -- Ch. 15. Pricing and revenue management in a supply chain -- Ch. 16. Information technology in a supply chain -- Ch. 17. Coordination in a supply chain.