The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success
by
 
Hodge, Richard.

Title
: 
The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customer's success

Author
: 
Hodge, Richard.

ISBN
: 
9780071470278

Personal Author
: 
Hodge, Richard.

Publication Information
: 
New York, N.Y. ; London : McGraw-Hill, c2006.

Physical Description
: 
xxii, 242 p. : ill., ports. ; 24 cm.

Subject Term
: 
Marketing.
 
Sales executives.
 
Selling.
 
Success in business.

Added Author
: 
Schachter, Lou.


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168020372450658.81 H688M 20061