The outside-in corporation : how to build a customer-centric organization for breakthrough results
by
 
Bund, Barbara.

Title
: 
The outside-in corporation : how to build a customer-centric organization for breakthrough results

Author
: 
Bund, Barbara.

ISBN
: 
9780071459310

Personal Author
: 
Bund, Barbara.

Edition
: 
1st ed.

Publication Information
: 
New York : McGraw-Hill, c2006.

Physical Description
: 
xix, 339 p. : ill. ; 24 cm.

Subject Term
: 
Customer relations -- Management.
 
Success in business.

Electronic Access
: 
Table of contents only http://www.loc.gov/catdir/toc/ecip0516/2005021008.html
 
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0622/2005021008-b.html
 
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005021008-d.html


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168020372377658.812 B942.O 20061