Customer service : a practical approach
by
 
Harris, Elaine K.

Title
: 
Customer service : a practical approach

Author
: 
Harris, Elaine K.

ISBN
: 
9780131989375

Personal Author
: 
Harris, Elaine K.

Edition
: 
4th ed.

Publication Information
: 
Upper Saddle River, N.J. : Pearson Prentice Hall, c2007.

Physical Description
: 
xvii, 169 p. : ill. ; 26 cm.

General Note
: 
Includes index.

Subject Term
: 
Customer services.

Electronic Access
: 
Table of contents http://www.loc.gov/catdir/toc/ecip062/2005030573.html


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168020372799658.812 H313C 20071