Why selection and performance management? -- Historical perspectives -- Testing explored -- Statistics and standards in psychometrics I -- Statistics and standards in psychometrics II -- Tests and selection -- Psychometrics and selection -- Implementing psychometrics -- Assessment centres -- Other aspects of assessment centre technology -- Structure in interviewing -- More on structured interviews -- Performance management -- A variety of one-to-one interactions in performance management -- Supplier and client relationships in assessment and performance management -- The use of information and communication technology in assessment and -- Performance management -- Current issues and future trends.