Introduction : getting the most from this resource -- Pretest : does your organization need a planned on-the-job training program? -- Pt. 1. Foundations of OJT : building an effective organizational climate to support OJT -- 1. The benefits of effective on-the-job training -- 2. Building the right foundation : from identifying goals to establishing an action plan -- 3. Ensuring sound management and consistent results -- 4. Preparing trainers and learners -- Pt. 2. Preparing and delivering OJT -- 5. Discovering needs : how to determine when OJT is appropriate -- 6. Analyzing work, worker, and workplace : how to fit the training to the job -- 7. Preparing the training plan : how to develop the right sequence of activities -- 8. Presenting the training : how to conduct the OJT session -- 9. Evaluating results : how to assess post-training job performance -- 10. Reviewing aids and alternatives to OJT : how to ensure the right mix of performance interventions.

Pt. 3. Reflections on OJT -- 11. Six important success factors for comprehensive OJT programs.