Role-play made easy : 25 structured rehearsals for managing problem situations and dealing with difficult people
by
 
El-Shamy, Susan.

Title
: 
Role-play made easy : 25 structured rehearsals for managing problem situations and dealing with difficult people

Author
: 
El-Shamy, Susan.

ISBN
: 
9780787975661

Personal Author
: 
El-Shamy, Susan.

Publication Information
: 
San Fancisco : Pfeiffer, c2005.

Physical Description
: 
xvi, 285 p. ; 28 cm.

Series
: 
Pfeiffer essential resources for training and HR professionals

Series Title
: 
Pfeiffer essential resources for training and HR professionals

Subject Term
: 
Employees -- Training of -- Problems, exercises, etc.
 
Role playing -- Problems, exercises, etc.
 
Management -- Problems, exercises, etc.
 
Interpersonal relations -- Problems, exercises, etc.
 
Problem solving -- Problems, exercises, etc.

Electronic Access
: 
Table of contents http://www.loc.gov/catdir/toc/ecip0511/2005011539.html


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168020379216658.3124 E49R 20051