What you can learn from Jack Welch / Walter Kiechel -- The work of a modern leader : an interview with Ron Heifetz -- Why authority still matters / Loren Gary -- Lead and manage your organization with the balanced scorecard / Robert S. Kaplan -- No time for happy talk / Walter Kiechel -- How its meaning in corporate life is changing / Loren Gary -- What should a leader be? / John Hintze -- In praise of pragmatic leadership / Loren Gary -- Myths about post-heroic leadership--and why they're wrong / David Stauffer -- Accelerating the new manager's start / Lauren Keller Johnson -- Pulling yourself up through the ranks / Loren Gary -- Taking charge fast / Eric McNulty -- Succeeding Ms. (Mr.) Wonderful / Jennifer McFarland -- What leaders allow themselves to know / Paul Michelman -- The perils of being the best and the brightest / Robert B. Cialdini -- Language : Churchill's key to leadership / Nick Wreden -- Keys to leadership communication today / Janice Obuchowski.