Managing power -- Introduction -- Fear -- Sources of organizational power -- Overview of the power sources -- The power structure of an organization -- The power of group membership -- Usurping and assuming power -- Power and authority -- Entitled power -- Authority of resource providers: introduction -- Who are the resource providers? -- The authority of service providers -- Managing people -- Introduction to the concept of focus management -- Focus management -- The five steps of focus management -- Managing entitled power with focus skills -- The power of persuasion -- The resource of leadership in managing people -- The management action process -- Managership -- Strategy, management and power -- Managing with combined power and focus -- The power management process.