Ch. 16. International human resources management -- Sect. 4. Ethical dilemmas in international management -- Ch. 17. Ethics and social responsibility for international firms.

Sect. 1. The international environment -- Ch. 1. An introduction to international management -- Ch. 2. The global macroeconomic environment -- Ch. 3. The political environment and political risk -- Ch. 4. The international legal environment of business -- Ch. 5. The cultural environment -- Sect. 2. Managing international strategic planning and implementation -- Ch. 6. Strategies for international competition -- Ch. 7. Modes of entry into foreign markets -- Ch. 8. Managing international collaborative initiatives -- Ch. 9. Organizing international operations -- Ch. 10. Controlling international strategies and operations -- Ch. 11. Managing technology and knowledge -- Sect. 3. Managing people and processes across borders and cultures -- Ch. 12. Communicating across borders and cultures -- Ch. 13. Negotiation and decision making across borders and cultures -- Ch. 14. Work motivation across cultures and borders -- Ch. 15. Leadership across borders and cultures.