The ever-changing workplace : understanding HR's role in organizational change -- Dimensions of change : examining types and approaches -- Is your organization change-ready? : preparing for companywide change -- Are you and your employees change-ready? : preparing for individual change -- Steps to change : a systematic approach -- Implementation : putting your change plans in motion -- How employees respond to change : a continuum of styles -- Helping employees adapt to change : strategies to reduce stress -- Toward continuous change : staying competitive through change -- Common change-management challenges for HR professionals -- HR as change agent : an unprecedented opportunity and responsibility.