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Managing change and innovation in public service organizations

Osborne, Stephen P., 1953-

Managing change and innovation in public service organizations

Osborne, Stephen P., 1953-

9780415328982

9780415328975

Osborne, Stephen P., 1953-

1st ed.

New York : Routledge, 2005.

x, 262 p. ; 22 cm.

Routledge masters in public management series ; 1

1. Change and innovation in public service organizations : planned and emergent phenomena -- 2. The volatile environment of public service organizations -- 3. Assessing the need for change and innovation -- 4. The processes of change in public services and public service organizations -- 5. Organizational culture and managing change in public service organizations -- 6. Implementing change in public service organizations -- 7. Understanding and managing innovation in public services -- 8. Developing and supporting innovators in public service organizations -- 9. Managing the process of innovation in public services -- 10. Sustaining change and innovation in public services and public service organizations -- 11. Key lessons and issues for the future -- App. A. Managing change in public service organizations : a case study -- App. B. Managing innovation in public service organizations : a case study of regional action West Midlands.

"Managing Change and Innovation in Public Service Organizations provides future and current public managers with the understanding and skills required to manage change and innovation. This groundbreaking text is essential reading for all those studying Public Management, Public Administration and Public Policy."--BOOK JACKET.

Public administration.

Organizational change.

Brown, Kerry Hannula.

Table of contents http://www.loc.gov/catdir/toc/ecip0418/2004012505.html