The user is always right : a practical guide to creating and using personas for the Web
by
 
Mulder, Steve, 1968-

Title
: 
The user is always right : a practical guide to creating and using personas for the Web

Author
: 
Mulder, Steve, 1968-

ISBN
: 
9780321434531

Personal Author
: 
Mulder, Steve, 1968-

Publication Information
: 
Berkeley, CA : New Riders, c2007.

Physical Description
: 
xvii, 293 p. : ill. (some col.) ; 23 cm.

Series
: 
Voices that matter.

Series Title
: 
Voices that matter.

General Note
: 
Includes index.
 
Authors from cover.

Subject Term
: 
Web sites -- Design.
 
Internet users.
 
Internet marketing -- Planning.
 
Electronic commerce -- Customer services.

Added Author
: 
Yaar, Ziv.

Electronic Access
: 
Table of contents only http://www.loc.gov/catdir/toc/fy0704/2006299390.html


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168020394926658.872 M954U 20071