From products to services : insight and experience from companies which have embraced the service economy
by
 
Young, Laurie, 1955-

Title
: 
From products to services : insight and experience from companies which have embraced the service economy

Author
: 
Young, Laurie, 1955-

ISBN
: 
9780470026687

Personal Author
: 
Young, Laurie, 1955-

Publication Information
: 
Hoboken, N.J. : Wiley ; Chichester : John Wiley [distributor], 2008.

Physical Description
: 
p. cm.

Subject Term
: 
Service industries.
 
Customer services.
 
New products.


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168023651553658.8 H683F 20081