"To stay on top, you need to do more than just tread water - you need to grow. And that means that you need progressively to develop and improve your skills. As a manager, you may find yourself being encouraged constantly to improve employee performance through effective coaching, but you may not have the time - or the knowledge - to do it successfully. Anne Loehr and Brian Emerson have spent years showing some of the country's top companies how to develop their most promising employees. This concise guide for busy managers gives you the tools you need to coach your people, and yourself, through any work situation. A Manager's Guide to Coaching takes you through the entire coaching process from discovery, through clarifying wants, problem solving, defining action, and developing accountability.

It provides specific, powerful questions to ask when coaching and motivating employees to peak performance, and supplies sample conversations, responses, and different ways you can follow up on them."--BOOK JACKET.