Introduction -- Introduction to the field of organizational behavior -- Individual behavior and processes -- Individual behavior, values and personality -- Perception and learning in organizations -- Workplace emotions and attitudes -- Motivation in the workplace -- Applied performance practices -- Work-related stress and stress management -- Team processes -- Decision making and creativity -- Foundations of team dynamics -- Developing high-performance teams -- Communicating in teams and organizations -- Power and influence in the workplace -- Conflict and negotiation in the workplace -- Leadership in organizational settings -- Organizational processes -- Organizational structure and design -- Organizational culture -- Organizational change -- Additional cases -- Case 1: Aegis Electronic Group, Inc. -- Case 2: Arctic Mining Consultants -- Case 3: Big screen's big failure -- Case 4: Keeping Suzanne Chalmers -- Case 5: Magic Cable -- Case 6: Perfect pizzeria -- Case 7: Two men and a truck -- International -- Video summaries -- Appendix A. Theory building and systematic research methods -- Appendix B. Scoring keys for self-assessment -- Exercises -- Glossary -- Notes.