Service delivery
by
Great Britain. Office of Government Commerce.
Title
:
Service delivery
Author
:
Great Britain. Office of Government Commerce.
ISBN
:
9780113300174
Publication Information
:
London : Stationery Office, 2001, c2007.
Physical Description
:
xvi, 378 p. : ill. ; 30 cm.
Series
:
ITIL : the key to managing IT services.
IT infrastructure library.
General Note
:
Cover title: Best practice for service delivery.
Reprint with amendments. Originally published 2001.
Subject Term
:
Computer networks -- Management.
Support services (Management)
Information technology -- Management.
Added Corporate Author
:
Great Britain. Office of Government Commerce.