Golden threads of practice -- Coaching -- Mentoring and working with transitions -- Team coaching -- Organizational coaching and consultancy -- Creating a coaching culture -- Development of coaches -- Supervision : why, what and how? -- The seven-eyed process model of supervision -- Group and peer group supervision -- Shadow consultancy of consultant teams -- Core skills and capabilities -- The key qualities and capacities -- Ethical capacity -- Working with difference : transcultural capacity -- Conclusion : polishing the professional mirror -- APECS ethical guidelines -- EMCC guidelines on supervision -- AFS code of ethics and good practice -- International Coach Federation code of ethics -- The deference threshold.