Introduction: the challenging role of the global manager -- Describing culture : what it is and where it comes from -- Comparing cultures : systematically describing cultural differences -- How culture works : fundamentals of cross-cultural interaction -- The manager as decision maker : cross-cultural dimensions of decision making -- The manager as negotiator : communicating and negotiating across cultures -- The manager as leader : motivation and leadership across cultures -- The challenge of multicultural work groups and teams -- The challenge of international organizations : structure and culture -- The challenge of international assignments -- The challenge of managing across cultures in the future.