Business success through service excellence
by
Clark, Moira.
Title
:
Business success through service excellence
Author
:
Clark, Moira.
ISBN
:
9780750660853
Personal Author
:
Clark, Moira.
Publication Information
:
Oxford : Elsevier Butterworth-Heinemann, 2004.
Physical Description
:
xiv, 199 p. : ill. ; 24 cm.
Subject Term
:
Customer services.
Added Author
:
Baker, Susan, 1958-
| Library | Material Type | Item Barcode | Shelf Number | Copy |
|---|
| IIEMSA | General Books | 33168025417284 | 658.812 C594B 2004 | 1 |