Introducing emotional intelligence -- Emotional intelligence : mapping out the terrain -- Emotional intelligence : a new construct -- Measure for emotional intelligence measures -- The intelligence in emotional intelligence -- The personality in emotional intelligence -- Emotional intelligence observed -- Developing emotional intelligence : from birth to earth -- How social is emotional intelligence? -- Grace under pressure : emotional intelligence, stress, and coping -- Emotional intelligence in action -- Schooling emotional intelligence -- Work and emotional intelligence -- Emotional intelligence and the toxic work environment -- Emotional intelligence in the clinic -- Emotional intelligence : revisited -- Emotional intelligence : known, unknown, and future directions.