Introduction and overview -- The interpersonal process approach -- Responding to clients -- Establishing a working alliance -- Honoring the client's resistance -- An internal focus for change -- Responding to painful feelings -- Conceptualizing clients and developing a treatment focus -- Familial and developmental factors -- Inflexible interpersonal coping strategies -- Interpersonal themes and patterns -- Resolution and change -- An interpersonal solution -- Working through and termination -- Appendix A: Process notes -- Appendix B: Case formulation guidelines.