An overview of this book -- What is strategic staffing, anyway? -- How should you begin? -- Placing strategic staffing/workforce planning in a new context -- Designing your strategic staffing/workforce planning process -- Strategic staffing/workforce planning at 30,000 feet -- Defining required staffing levels -- Defining staffing requirements where plans are uncertain -- A staffing model example -- Effective strategic staffing/workforce planning : case studies and examples -- Implementing your process effectively -- Placing strategic staffing/workforce planning within your business context -- Engaging and involving managers in strategic staffing -- Developing a strategic staffing/workforce planning web site -- Supporting strategic staffing/workforce planning : HR structure and required skills -- Getting started : conducting a one-day "kickoff" session -- Using workforce planning to define the impact of retirements on your workforce -- Using workforce planning to support management succession and development planning -- "Talent planning" : the key to effective talent management -- Structuring strategic workforce planning to support common business initiatives -- Defining staffing reductions in a strategic context -- Measuring staffing effectiveness and efficiency -- Calculating staffing costs and evaluating staffing options.