The customer rules : the 14 indispensable, irrefutable, and indisputable qualities of the greatest service companies in the world
by
 
Beemer, C. Britt.

Title
: 
The customer rules : the 14 indispensable, irrefutable, and indisputable qualities of the greatest service companies in the world

Author
: 
Beemer, C. Britt.

ISBN
: 
9780071603652

Personal Author
: 
Beemer, C. Britt.

Publication Information
: 
New York : McGraw-Hill, c2009.

Physical Description
: 
xvii, 332 p. ; 24 cm.

Subject Term
: 
Customer relations.

Added Author
: 
Shook, Robert L., 1938-


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168025435260658.812 B414C 20091