1. Introduction -- 2. Managing in a changing environment -- 3. Organisational and managerial performance -- 4. Risk -- 5. Ethics -- 6. Globalisation -- 7. Organisations, managers and the environment -- 8. Strategy, policy and direction -- 9. Investment appraisal -- 10. Marketing -- 11. Managing operations and projects -- 12. Financial management -- 13. Quantitative methods -- 14. Product and service development and innovation -- 15. Innovative, creative and entrepreneurial management -- 16. Culture -- 17. Perception, attitudes, values and beliefs -- 18. Communication -- 19. Organisation technology, structure and design -- 20. Human resource management -- 21. Leadership and management -- 22. Management, influence, power and authority -- 23. Corporate governance -- 24. Teams and groups -- 25. Management and motivation -- 26. The management of conflict -- 27. Management in practice -- 28. Management for the present and future.