The labour relationship - a conceptual analysis -- Industrial relations systems -- The South African industrial relations system in societal and historical context -- The legislative framework governing the employment relationship -- Trade unions and employer organisations - theoretical basis -- South African trade union and employers' organisations - the tripartite relationship -- Collective bargaining -- Collective bargaining in South Africa -- Labour relations at the workplace -- Discipline, dismissal and unfair labour practices -- Retrenchment and other no-fault terminations, mergers and transfers -- Employment equity -- Basic principles of labour economics -- The South African labour market: issues and problems -- Traditional negotiation -- Dispute settlement -- Industrial action -- Intergroup conflict: analysis and facilitation -- Industrial democracy and workers' participation -- Organisational change and organisational development -- Comparative industrial relations.