Effective customer care
by
Wellington, Patricia.
Title
:
Effective customer care
Author
:
Wellington, Patricia.
ISBN
:
9780749460433
9780749459987
Personal Author
:
Wellington, Patricia.
Publication Information
:
London ; Philadelphia : Kogan Page, c2010.
Physical Description
:
xiv, 130 p. : ill. ; 22 cm.
Series
:
Creating success
Creating success.
Subject Term
:
Customer relations.
Customer services.
Customer relations -- Case studies.
Customer services -- Case studies.
| Library | Material Type | Item Barcode | Shelf Number | Copy |
|---|
| IIEMSA | General Books | 33168025466257 | 658.812 W452E 2010 | 1 |