Introduction to lean healthcare -- Making it lean / Hilary Grey -- Providing rapid access to a vascular surgery outpatient clinic / Simon Dodds -- Reorganizing and standardizing supply rooms across a health system / Franciscan Health System -- A quick-start lean method to cut the clutter and get your hospital back into shape / Kelley Williamson -- Applying lean thinking to the outpatient registration process / Deborah Miller -- Establishing a standardized and efficient client laboratory supplies process / Christian Buchsteiner -- Improving accommodation and organizational arrangements at an outpatient antenatal clinic / Brendan Murphy -- Improving wait times at a medical oncology unit / Carlos F. Pinto -- Minimizing the time from "cooking pot to patient" / Judy-Ann Wybenga -- A journey in lean : bringing about change, improving quality for the patient, and developing the culture of a healthcare organization / John Coleman and Tim Franklin -- Process improvements to reduce operating room cancellations / Mimi Kokosak, Samuel B. Welch, and Teresa Stevens - The future for lean healthcare / Timothy D. Hill.