Strategic issues management : organizations and public policy challenges
by
 
Heath, Robert L. (Robert Lawrence), 1941-

Title
Strategic issues management : organizations and public policy challenges

Author
Heath, Robert L. (Robert Lawrence), 1941-

ISBN
9781412952101
 
9781412952118

Personal Author
Heath, Robert L. (Robert Lawrence), 1941-

Edition
2nd ed.

Publication Information
Los Angeles ; London : SAGE, c2009.

Physical Description
xii, 412 p. ; 23 cm.

General Note
Previous ed.: 1997.

Contents
Ch. 1. A Foundation of Community -- Vignette: British Petroleum - Enlightened Leader or Lightning Rod? -- Ch. 2. Historical Foundations -- Vignette: Westinghouse Versus Edison -- Ch. 3. Scouting the Terrain -- Vignette: The Greening of Nuclear Power -- Ch. 4. Corporate Social Responsibility (CSR) Vignette: Wal-Mart's Makeover? -- Ch. 5. Special Interest Activities as Foes or Allies -- Vignette: Fast Food - A Lightning Rod for Big Food Protest -- Ch. 6. Issues Communication -- Vignettes: Activists Speak with Many Tools -- Ch. 7. Obligations and Constraints on Issues Communication -- Vignette: Corporate Speech-Free, Free for Some, or Not at All? Chapter Goals -- Ch. 8. Issues Management and Crisis Communication -- Vignette: It Takes Two to Tango -- Ch. 9. Issues Management and Risk Communication -- Vignette: Risk, Risk Everywhere -- Ch. 10. Brand Equity and Organizational Reputation -- Vignettes: Proactive Versus Reactive.

Abstract
"By exploring the communication options that organizations can employ in their stewardship to address crucial public policy options and engage in collaborative decision making, Strategic Issues Management gives students practical, actionable guidance. Issues management is vital to an organization's strategic management. It entails understanding and achieving high standards of corporate responsibility by listening to the opinions of key members of the public."--BOOK JACKET.

Subject Term
Issues management.
 
Strategic planning.
 
Public relations.
 
Industrial policy.

Added Author
Palenchar, Michael J.


LibraryMaterial TypeItem BarcodeShelf NumberCopy
IIEMSAGeneral Books33168025467396659.2 H438S 20091