On writing well -- Digital media versus analog media -- Screen writing: online style and techniques -- Headlines and hypertext -- Designing places and spaces -- Getting it right: online editing, designing and publishing -- Blogito, ergo sum: trends in personal publishing -- We the People, part I: Citizen journalism -- We the People, part II: News as conversation -- Getting down to business: intranets, extranets, portals -- Learning the legal landscape: libel and privacy in a digital age.